A Web-Based System for Managing Lawn Care Services: Implementation and Evaluation at Kak Gee Services

Abstract

This paper presents the implementation of a web-based system developed to manage and streamline lawn care services at Kak Gee Services. The system automates key processes, including scheduling, customer communication, and service management, offering a more efficient and organized approach compared to traditional manual methods. By integrating features such as real-time scheduling, service tracking, and customer management, the system enhances operational efficiency, reduces errors, and improves customer satisfaction. An evaluation of the system’s performance, usability, and impact on business operations was conducted through user feedback and performance metrics. The findings suggest that the web-based system significantly reduces administrative workload, improves service accessibility, and provides greater transparency in pricing and scheduling, ultimately contributing to better service delivery and customer experience.