Implementation of a Student Satisfaction Index System for Higher Education Institutions

Nurul Haslinda Ngah; Syahrul Fahmy; Wan Roslina; Hanyza Ahmad; Nurhasmiedayu Hashim; Muhammad Rahemmi

Implementation of a Student Satisfaction Index System for Higher Education Institutions

Nurul Haslinda Ngah
Syahrul Fahmy
Wan Roslina
Hanyza Ahmad
Nurhasmiedayu Hashim
Muhammad Rahemmi

Keywords: Higher Education Institutions, Student Satisfaction Index, System Development, Agile Method

Abstract

The quality of service provided by Higher Education Institutions (HEIs) is not only viewed as an important factor for education excellence, but also a significant factor in attracting new students whilst retaining existing ones.

Published

02-04-2023

How to Cite

Ngah, N. H., Fahmy, S., Roslina, W., Ahmad, H., Hashim, N., & Rahemmi, M. (2023). Implementation of a Student Satisfaction Index System for Higher Education Institutions. International Journal of Synergy in Engineering and Technology, 4(1), 20-26. Retrieved from https://www.ijset.tatiuc.edu.my/index.php/ijset/article/view/170

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Issue

Vol. 4 No. 1 (2023): International Journal of Synergy in Engineering and Technology

Section

Articles